Howto hard reset ALCATEL Idol Alpha. Switch off your phone. Next hold and press 2 buttons: Power button + Volume Up until you see logo of Android. Then choose preffered language. From the next menu select option "wipe data/factory reset" using Volume buttons to navigate, and Power button to confirm operation. Now choose "Yes -- delete all user Clickon “Reset options” from this section it will allow us to restore network options, applications or reset the Alcatel OneTouch Fierce XL completely. 5- Fifth step: Click on the last option called “Erase all data (factory reset)” or simply “Factory data reset”. Ifyour alcatel One Touch Scribe HD-LTE is responsive and can be powered on, the preferred reset method should be a factory reset from the phone's settings app. Resetyour device's screen lock, then go to the home screen. 3. Hard reset (data loss) Many Alcatel users try to conduct a hard reset to remove the pattern lock. Always keep in mind that a hard reset will remove all the information and files from your mobile device. Here's how to force your Alcatel phone's pattern lock to reset. RemovingGoogle Account Verification from ALCATEL 1. To start in first step to turned off ALCATEL 1 insert sim-card.; Turn on the ALCATEL 1 by the Power button and connect to any WiFi internet network.; Back to the first page with language select screen.; Choose an emergency button, then tap emergency information option two times to open a new menu. 1 First step: To access the settings menu on your Alcatel OneTouch M'Pop, look for the icon that resembles a cogwheel. Click or tap on it to open the settings menu. 2- Second step: Scroll down the Alcatel OneTouch M'Pop settings to the bottom where you will see the section called “System”, click or tap to continue. 3- Third step: PINcode: 4-8.digits. Connection mode: Automatic or Manual at draw down list. Network mode: Auto, 2G only, 3G only, 4G only modes in draw down list. About: Display your device basic information. Reboot: Restart the device. Reset: Reset the device to the original factory settings. Backup: Download (backup) the configuration. Restore: Choose file 1fwIysQ.