NOTE: Technicolor is the modem manufacture that sells it's modems to Comcast, Cox, Century Link, or any other ISP. ISP will rebrand the Technicolor modem router. The setup of ibi may not be successful or result in periodic "device offline" status when connected to Comcast Xfinity routers until the ibi firmware has been updated to 5.6.1-102 or higher. When I plug my computer into a second ethernet port on the cable modem, it gets assigned the same IP address as the netgear router (24.xxx.xxx.xx), even if it's also connected. If I connect it to the cable modem's wifi, it gets assigned the other address (75.xxx.xxx.xxx), but other devices connecting to the wifi won't get addresses. Router Quick Start Guide Plugging in: 1 2 1 Connect DSL Connect your port to the computers or phone socket your network to ports 1-4. via a splitter (optional) using the supplied 'grey' cable. Initial configuration Information: The Technicolor will be posted to you in a 'default' state. 3. Sign in to the modem settings (GUI) using your Admin Username and Admin Password, printed on the sticker. Find the Admin Username & Password on the modem sticker. 4. Select Advanced Setup in the main menu. 5. Select WAN Settings in the left sidebar. This menu option may appear beneath the WAN Settings section, or the IP Addressing section Check to see if you need to update the modem's firmware. Download the latest firmware for the C 1100T. Tip: If the firmware link doesn't work, try another browser (Chrome is known to have issues with this kind of link). Or, right-click the link, select "copy link address", then paste the link into a new browser tab. This video shows how optimize and fix some common WiFi problems on the Technicolor version of the Telstra Smart Modem. If you have the Arcadyan version this Step 3. Check your devices connect to the router via RJ45 Cable could access internet successfully or not. A. If couldn’t, please refer to Step 4 to do the troubleshooting. B. If connect to the router via cable could access internet, but when devices connect to the router wirelessly couldn’t access internet, please refer to Step 5. Step 4. The steps to log in via mobile phone are as follows: ①Connect your phone to the WIFI of the router you want to log in first. ②Open the browser in your mobile phone, enter192.168.1.254in the address bar, then you can see the login interface of the router, enter the user name and password to log in. 🔝 Back to top. sGwdX.